I reserved a larger taxi online for a dinner outing with friends. The booking was confirmed, and I received a reference number. After waiting 10 minutes beyond the scheduled time, I tried to reach them for updates. It was frustrating to get in touch with an actual person! When I finally did, they told me that despite my confirmation, they didn’t service the area! This caused us to be late for our dinner reservation. I can't comprehend how a system can accept a booking and payment details but fail to provide the service. Extremely frustrating.
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13cabs is a taxi network service provider operating in Adelaide, Brisbane, Hobart, Melbourne, Newcastle and Sydney.