I ordered a larger taxi through their automated service, which initially worked fine! I received a message that the driver was on the way, then nothing for 15 minutes... I finally managed to cancel through their frustrating automated system but was late for an event. If taxi drivers want to know why people prefer alternatives, this is the reason. I've deleted the app and won't use a taxi again!
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13cabs is a taxi network service provider operating in Adelaide, Brisbane, Hobart, Melbourne, Newcastle and Sydney.