IGNORE THE REVIEWS - PRE-BOOKINGS NEVER MATERIALIZE. Tip - If you want to avoid the frustrating automated system on the standard line, just keep saying 'representative' repeatedly - After about 20 minutes, you might reach a human. Unfortunately, they are not helpful at all. I've had the same experience as many others. I mistakenly pre-booked a taxi with this disappointing service. I provided 24 hours' notice, but nothing arrived. When I finally called, they promised a taxi in 5-10 minutes - but nothing came. They are quick to take your money, though, and I was lucky to get a refund eventually. That seems to be their only responsibility. They are bound to go out of business soon.
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13cabs is a taxi network service provider operating in Adelaide, Brisbane, Hobart, Melbourne, Newcastle and Sydney.