I had high hopes for the knives from the company, so I placed an order in November expecting it to arrive before Christmas. As of December 23, there has been no progress on my order, and the only way to reach Customer Service is through email. Each time I try to get an update, I receive an automated response indicating they'll notify me when there's any movement, but there's no indication of when that might happen. Additionally, I was charged for the item right away, which is quite frustrating. I'm also tired of receiving constant promotions for other products when they can't even fulfill my initial order. I will wait to see if they can send the item soon, but I won't be purchasing anything again in the future.
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Christopher Kimball's Milk Street offers a TV show, podcast, cookbooks and school that will change the way you cook with easy recipes from around the world. From our store, Milk Street prides itself on bringing our customers unique, functional items from vendors around the globe.
