Completely ineffective! They take no responsibility for packages. I was supposed to receive a package a week ago, and their response was simply, “we don’t know, contact the seller for a refund.” Really?? They have my package and all they say is “I don’t know.” *edit after reply* I did reach out to this company and kept receiving the same responses. Eventually, I got in touch with the company that has my package, but they stated they couldn’t verify the shipping company and advised me to contact the seller for further information. They didn’t provide any tracking details for the new company, so I still have no way to track my package, and the seller just sends me a tracking number for this company. Pay attention to the other reviews; they seem to be complicit in scams and “track” non-existent packages.
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Just a quick note before you review:
We are a free package tracking platform, not a seller or delivery company — we only help you track packages from 2800+ couriers worldwide.
We simply show tracking info from couriers' websites.
If there's any issue with your package delivery progress, please contact the seller or carrier directly.
Thanks for understanding!
— 17TRACK Team
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