I had high hopes for this service. However, despite their promise of a quick response, I placed my order at 5:47 PM and was informed it was after hours. The next day, a technician was scheduled between 1-3 PM, but there were no updates, and no one showed. When I called at 3:30 PM, they said they had trouble finding a technician. I often had to reach out for updates, and they failed to initiate any communication. The following day, they still struggled to secure a technician, leading me to cancel almost 48 hours after placing my order. They were accommodating, but ultimately, they could not deliver on their promises.
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