I had a disappointing experience recently. Previously, I had good service, but this time it was frustrating. I placed an order and opted for them to call my eye doctor to confirm the prescription. After confirming my specific prescription, I received the wrong one. I contacted them, and while they waived the overnight shipping fee, I ended up with the wrong order again. I was annoyed and asked for a discount or to keep a few lenses for the mix-up, but they only offered a small credit for my next order. I decided to take my business elsewhere.
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The largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
