Two weeks before my mom's funeral-I ordered an URN Funeral Arrangement from 1-800-flowers. It is made to encircle the URN on a table at the church altar. March 13th, the day of the funeral service it NEVER arrived at the church. I called 1-800-flowers, who were very nice-they tried to reach out to the local florist who was supposed to design and deliver them. They got no response from them. I asked for the local florist's name and contact information but was told "they could not tell me that". So instead, I have to write a complaint against 1-800-flowers. Our family will NOT ever use 1-800-flowers again. Sad to say but, they must contract with some not-so-good local florists who are representing them. We have received our refund already of course. But I want others who might be going thru a heart-breaking time of loss- to know they can't count on 1-800-flowers.
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Flowers starting at $19.99 from 1-800-FLOWERS.COM, the world's #1 online florist. Flowers of all types, roses, lilies, orchids, for all occasions, birthdays, anniversaries, or just because.