THEY CHARGE YOU FOR EVERY LITTLE THING! BE CAREFUL AND FULLY UNDERSTAND WHAT YOU ARE GETTING INTO! They only tell you about thier monthly pricing what they don't tell you is about all thier fees that is in the fine print. There is a pick up fee, a delivery fee, a fee for picking up the empty container, a fee for sneezing in the wrong direction....I requested for my empty container to be picked up on the 5th of the month and because I requested pick up online and did not call TEN DAYS in advance for pickup of the EMPTY container I was charged for an additional month. The fees for moving is almost as much and the monthly rate for having the dang container. I WOULD NOT RECOMMEND USING THIS COMPANY. When we did call we were usually waiting for someone to pick up the phone. We routinely waited 30 to 45 mintues for someone to help us. The final straw was in order to request to get the empty container out of my yard I had to pay the balance, which I was fine with. What I was NOT ok with was that they used my card that was on file to pay for another container ( my mother's) without my consent. They just charged my card because it was there. I DID NOT AUTHORIZE THEM TO DO THAT!! Pay very close attention to this company if you decide to use them. Personally I would avoid them at all cost.
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1-800-PACK-RAT is the portable storage and moving company that makes moving and storage simple across the United States. With portable storage containers, customers have the flexibility to choose on-site storage, warehouse storage, local moving, long-distance moving or any combination.
