I called Pack Rat multiple times to change my trailer to a 8 ft container and got transfer around 4 times with extreme long hold time.I told the representative that I have disabiility then transfer me to the loyalty department when I got transfered the rep stated I have personal issues.I am hearing impaired.I am filing a lawsuit for disabiility discrimination because I should not be treated like a time share customer.I contacted Department of transportation and other federal agency.I am moving on Government orders.I also reported them to my security team.
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1-800-PACK-RAT is the portable storage and moving company that makes moving and storage simple across the United States. With portable storage containers, customers have the flexibility to choose on-site storage, warehouse storage, local moving, long-distance moving or any combination.