Please do not use this company, this is the worst company I've ever dealt with.This company and their partnering company Zippy Shell STOLE FROM US. We moved across the country at the end of 2021 and were told we had to use both companies to get our stuff moved. They assured us we had the only key to our lock. Our pod was delayed by almost a month, and when it finally arrived, the lock didn't work. After my partner's dad cut the lock, we noticed our ropes looked odd. I had tied several bundles of ropes in our pod, and much of it was missing. After going through our belongings, we found several thousand dollars worth of items missing. Items that could only have been strategically removed by someone with time, who was able to take a look around. Mementos from dead family members I will never get back.Our pod was sitting in their supposedly locked warehouse almost that entire time, where it was supposed to be safe.It's been 9 months of calling and them pretending they are taking care of it. And today, they told us our claim is denied and they'll give us $250. That's hush money!! We will not back down, but please don't let this happen to you.They hire criminals and support them by letting it happen. They don't care one bit about their customers
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1-800-PACK-RAT is the portable storage and moving company that makes moving and storage simple across the United States. With portable storage containers, customers have the flexibility to choose on-site storage, warehouse storage, local moving, long-distance moving or any combination.
