AVOID! I ordered two pairs of shorts based on their sizing guide, but they were significantly off. I emailed on December 13 to arrange a size exchange but received no response. I sent five more emails, and while I got one reply offering an exchange, they didn’t explain how it would work. Silence since then. The customer service is dreadful! To arrange an exchange or refund, you must email them and wait for an explanation, which doesn’t happen... it's sketchy, at best!
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