I would give Zero stars if I could. This company is not ethical… DO NOTE USE THEM. On a recent trip to Japan where I lost my phone while transfer between a slow train and bullet train. I made a claim, James asked for more information on 3 occasions over a 2 week period and then finally James told me I needed to close my lost and found claim with JR rail before they move ahead. Within less than 1 business of confirming with James day of closing my JR lost and found case, my claim was denied. I have no phone and 1 cover have made sure I will never see my old phone again… James made me close my final avenue to get my phone back. I feel very manipulated and also now exposed because they asked for more detailed banking information long the way even know my claim was always going to be denied.
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1Cover is Australia’s leading specialist travel insurer with over 20 years of experience. Pioneering the online travel insurance market, we revolutionised how customers could purchase their travel insurance. We have protected millions of Australians and New Zealanders during their travels, and we are proud to offer cover that you can count on.
We specialise exclusively in travel insurance - it's all we do, and we do it well.
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