1labs.com.au

2.7
2.7 Based on 20 reviews

ONE LABS makes health and wellness products to help you achieve your personal best. All our products are created through the strict adherence to our core values: quality and efficacy, honesty and transparency, and leaving the world better than we found it...

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Quentin Price
Terrible customer service

It’s November 15. My order was placed on October 31. I had to message them for an invoice and order confirmation on November 5, and they sent me an email with a picture. I asked why it wasn’t the information I requested, but received no reply. Eventually, I figured out that the picture had their website’s info, and I was directed to their site for the invoice. They said my package was being sent out for delivery, but I’m still waiting with no information on delivery, and they aren’t responding to my emails. Very poor customer service.

1
Date of experience: Oct 31, 2025

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Business Details

  • ONE LABS makes health and wellness products to help you achieve your personal best. All our products are created through the strict adherence to our core values: quality and efficacy, honesty and transparency, and leaving the world better than we found it.

    🇦🇺 Australian owned and operated
    📫 Free express postage on every order
    🌎 Safe ingredients and sustainable packaging
    🐶 Cruelty freeSee more

  • email support@onelabs.com
  • language https://1labs.com.au

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