1password.com

3.5
3.5 Based on 41 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Ian
Excellent Product, But Aggressive Price Increases Are Hard to Ignore

I’ve been a 1Password customer for three years and, in terms of functionality and usability, it’s a strong product. It was a clear improvement over LastPass for me, particularly given the security concerns surrounding that platform at the time.However, I’ve just received notice that my annual price is increasing from $35.88 to $47.88 — a 33% rise in a single year. Over the past three years, my subscription cost has increased by 122%. That level of escalation is difficult to justify.Password managers aren’t something you switch casually. Once you’ve migrated hundreds of logins and embedded them across devices, browsers, and workflows, moving elsewhere becomes a significant task. That makes sharp price increases feel particularly uncomfortable, as customers are effectively locked in by the time substantial rises occur.It’s disappointing, because the platform itself is genuinely very good. If pricing had increased gradually and proportionately, I’d have no hesitation recommending it. But steep hikes over a short period change the overall value proposition.For now, I have to rate it 2 out of 5 — not because of the product quality, but because of the pricing trajectory. New users should be aware that the entry price may not reflect what you’ll be paying a few years down the line.

2
Date of experience: Feb 24, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More