I had the exact same issue as the reviewer previous to mine. I was given back to back very long surveys on I believe two consecutive days and both expired at the very last question. I did both surveys quickly to avoid this but they both still expired. I actually took the time to write to 1Q customer service about this issue and got a response denying any responsibility for the issue. I requested cancellation of my account if they weren't going to rectify the issue and they actually cancelled my account. Clearly they do not value their customers. Do not waste your time with their surveys as it now appears that perhaps they're using the data from the expired surveys but not paying the customer. I had actually been doing their surveys for many years without issue. The expiration issue is new and I would have thought that they would have taken responsibility for it but they ultimately did not when given the opportunity.
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