Review Time
STAY AWAY FROM THIS SITE IT LURES U IN AND LETS U WIN SMALL AMOUNTS EVEN LETS YOU WITHDRAW THEN NOTHING. THIS COMPANY IS IN MALTA. WHEN YOU SEE THERE WEB ADVERTISMENT IT LOOKS LIKE IT HAS POPULAR GAMES LIKE BIG BASS SLASH BUT IT HAS NONE OF THE USUAL GAMES. TRIED TO CLOSE ACCOUNT AND HAD TO GO THROUGH ONLINE CHAT NO OPTION FOR SAFER GAMBLING KEEP YOUR MONEY TOTAL WASTE
WARNING!!! They give you good bonuses for you to spend your money , when you win it states that your withdrawal has been accepted .
Then they BLOCK you from actually recieving your money .....
Big RIP OFF keep clear of this site and any others connected to them....
Another post for this terrible casino. Yet again cancelled my withdrawal and the old technical issues yet again for the millionth time just send us and me our money you scammers! I will put a review on everyday
21st dec been waiting since
HORRIFIC experience. Been waiting 12 days so far for withdrawal and no sign! Sent more ID than when I mortgaged my house but excuse after excuse. Been waiting 4 days for reply to email and doubting I’ll get paid and nearly 700 quid! Do not use awful company and probably a scam site
Stay clear
Tried withdrawing on 21st December to this day still waiting the keep cancelling my withdrawals stating it’s a technical issue wha a load of rubbish! I have put a case together with my bank and solicitor and this is now being escalated to get my money back!
I would have given these clowns 0 stars if it was possible.
Deposited money no problem a few times, but as soon as i go to withdraw the bullshit starts. First they tell me i need to verify, which Ok most do so I am fine with this. Send them proof of ID, proof of address and proof of the deposits. This is all they asked for.
Verified and withdrew again, waiting a few days and got an email saying withdrawal cancelled, now they needed a photo of the card I deposited on. They didn't ask for this initially. So after a bit of back and forth I reluctantly sent them what they asked for. I asked them over and over after this if there would be anymore issues, they promised me there would not. I specifically asked them if there was a wagering requirement before withdrawal. 3 different agents assured me that there wasn't. I kept asking and kept asking until i eventually accepted their answer.
Waited 3 days still pending until yet another withdrawal cancellation email comes through. Turns out not to my surprise that there is actually a wagering requirement of 3 times the deposit . They tell me I am currently at 0 towards it. Since the deposit I have placed more than the 3x wager in bets but yet I am still at 0 progress.
Get onto support to ask why my bets haven't been counted towards the wagering, couldn't give me an answer. I even asked them what the wagering requirements were, maybe they had to be certain types of bets or maybe a certain odds etc. Thought maybe I could figure it out myself, maybe I hadn't met the requirements. Couldn't even provide me that information, like what is actually the point of support if you can't answer very basic queries. The live chat is honestly the worst I've ever experienced, completely pointless. They cant answer simple questions, either tell you they have escalated it to the correct department to just please wait and then ignore you and don't ever reply, either this or they will just tell you to email support. Have sent about 10 emails now to support, no reply, tried to ring them, number is disconnect, chat refuse to help. I wouldn't mind but I am literally only withdrawing 60 pounds. I think I may have to just accept that my money is gone
PLEASE PLEASE PLEASE do not give this site your money, and don't listen to the bullshit generic responses they keep posting under all of these reviews. The place is just a complete scam, avoid!
Trying to withdraw money and it keeps saying it’s with the finance department and then asked do I want to cancel my request then been asked to withdraw it to another bank account they just don’t want to realise the funds to me
The company will try anything to keep you playing so you will lose and play all your winnings. Withdrawal is a scam. Iam starting a complaint with the CGA-Curaçao Gaming Authority - Online Gaming License Registry-OGL/2024/1178/0479. There licensing is under review as expired in December 2025. They don’t do safer gambling assessment which if they are operating in uk is against there license/terms and conditions.
Non existent customer service. If 1red don’t respond to my complaints or rectify my issues then will instruct solicitors
After verification my withdrawal is in pending. I haven't received the funds as of yet. I can understand wait times but if it takes too long my review will go down.
I will update to positive when the funds are released.
The gameplay itself on this site is good and it is quite easy to navigate the site. RTP seems fair. Verification is a lengthy one. Like I said time will tell depending on if I get my withdrawal.
The Casino and Sportsbooks have been enjoyable, but the withdrawal process is disappointing. It claims that bank transfer withdrawals are instant, yet I am still waiting for my funds two days later. Currently, I'm waiting on my £100, and I hope it can be processed soon. I will provide an update later.
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1Red Casino is an online casino that offers players the chance to enjoy their favourite games, including slots, table games, crypto games and more.
The casino is home to a large portfolio of software providers, to cater to all players. These providers include well-known names such as Relax Gaming, NetEnt, Nolimit City, Quickspin, Pragmatic Play and more.
The casino is primarily available in English and can be enjoyed across most web and mobile platforms, including the latest smartphones and tablets.
The casino is also fully licensed and regulated by the Government of Curacao. See more
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