Our luggage didn't arrive on our flight. We received minimal support initially, but eventually a representative contacted us to confirm they had our bags. They provided reassurance and options for delivery. While the luggage arrived promptly, dealing with the airline for reimbursement has been frustrating. Thank you to the representative for their assistance and follow-up.
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First Flight Forwarders is an established professional airline support company, servicing some of the largest airlines flying into the UK.