The 3 star is the slightly above the two average votes that I'd give the company. The product is EXCELLENT. 1st folding has a combination of 5 doors and windows for us. All non-standard with an impressive almost 3m high door. All look fantastic and we're very pleased - a top 5 star. So why the 3 star rating? The fitting service (and follow-ups_ - or complete lack thereof for the last door. Over a period of 8 months 4 different fitters came with wrongly sized doors, frames and don't know what... It was then finally fitted in a few hours by Jenny and Daniel who did a fantastic job. They took the time to check before they left the warehouse that they had everything they needed (and probably a couple of extras), apologised on behalf of the company when they arrived and then got to work. All very expertly done. I'm convinced if they had been given the job the first time around it'd have done the first time around and I would have given a sold 5-star rating. I would certainly recommend the product as for the service it's very up and down. I think they need to add a couple of people in the office with good client servicing background.
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A FENSA registered bespoke glazing company in west London. We offer full personal service: folding doors, sliding doors & bi fold doors accross the UK
