1stfoldingslidingdoors.co.uk

4.7
4.7 Based on 111 reviews

A FENSA registered bespoke glazing company in west London. We offer full personal service: folding doors, sliding doors & bi fold doors accross the UK...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.7

/
5

111 Reviews

5 Star
89%
4 Star
2%
3 Star
3%
2 Star
0%
1 Star
6%

All Reviews

Filter Reviews

Review Time

Jacinta Yin
Dan and Jenny have been super responsive and helpful with my issue. They are kind and easy to speak

Dan and Jenny have been super responsive and helpful with my issue. They are kind and easy to speak to and Dan was able to diagnose and plan a solution on the spot.
I’m confident he will resolve the problem which is such a relief.
Jenny gave me options and arranged an appointment straight away. Dan came out within a couple of days.
Very pleased

5
Date of experience: Mar 07, 2026
Samantha Murray
Daniel came and fixed an issue with our doors. He immediately identified the most likely fault, whic

Daniel came and fixed an issue with our doors. He immediately identified the most likely fault, which other engineers had not managed to identify, and returned to fix it once the issue was confirmed. He was very friendly and professional and fixed the issue quickly.

5
Date of experience: Mar 05, 2026
Samantha Murray
Door repair/servicing

Daniel came and fixed an issue with our doors. He immediately identified the most likely fault, which other engineers had not managed to identify, and returned to fix it once the issue was confirmed. He was very friendly and professional and fixed the issue quickly.

5
Date of experience: Mar 05, 2026
Katherine
Great service

Great service. Were quick to come out to assess our leaking roof lights, despite being 8 years since they were installed. Implemented a quick temporary fix until they could come back to do a permanent fix once it had stopped raining. Went above and beyond at the appointment and always very friendly and courteous.

5
Date of experience: Feb 28, 2026
Judy Cohen
Fabulous service from start to finish and beyond…

From start to finish my experience with 1st Folding Sliding Doors has been excellent. The initial meeting to discuss my requirements followed by the installation of large windows and a patio door. Ali was my contact throughout, keeping me up to date and answering questions along the way in a highly professional and friendly manner. Once installed I have had contact with Daniel and Jenny, due to some building issues and a small detail had to be changed. They have both been fantastic and resolved everything within a short timeframe. I am very pleased with the results and can highly recommend 1st Folding Sliding Doors. Thank you for making my journey with yourselves a pleasure.

5
Date of experience: Feb 27, 2026
Peter Johnson
As the handle of the sliding doors lock…

As the handle of the sliding doors lock developed a fault the door would not lock. I contacted them at about 11.30 am and as this is a security issue it was ranked urgent. Aboout 3.45pm today Daniel popped over really nice guy and made the door secure , big relief

5
Date of experience: Feb 26, 2026
Siobhan
Excellent service by Daniel

Excellent service by Daniel ! He took the time to explain the cause of the problem and how he was going to resolve it. True to his word it's now all sorted. He conducted himself throughout, in a professional and friendly manner.

5
Date of experience: Feb 19, 2026
Sarah SE1
Excellent customer service

I bought large sliding doors from this company around 18 years ago. In all that time I've had no problems at all until recently when the lock mechanism failed. They were really helpful and once they had checked the parts were in stock came out on a Sunday to fix it.Great products and excellent customer service

5
Date of experience: Feb 01, 2026
Katie
Dan and Jenny are fantastic!

Dan and Jenny are the epitome of great customer service. My door lock became stuck meaning I couldn't lock my bifolds and Jenny managed to get someone out the same day to get it into a locked closed position securing my house. Then a super fast turnaround for Dan to come and fit our new lock mechanism two days later. Dan was absolutely super and put my worries at ease immediately. Their after care service is just excellent - highly recommend!

5
Date of experience: Jan 23, 2026
Trine
Great service!

We had a problem with the lock and handle of our bifolding doors that had to be refitted. Jenny from the service team was super helpful and arranged for it to be fixed as soon as possible . Daniel the engineer came to our house and fixed the issue really quickly, and was both really professional and kind. Great service and would recommend the firm!

5
Date of experience: Jan 22, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • A FENSA registered bespoke glazing company in west London. We offer full personal service: folding doors, sliding doors & bi fold doors accross the UK

  • language https://www.1stfoldingslidingdoors.co.uk

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More