Review Time
Dan and Jenny have been super responsive and helpful with my issue. They are kind and easy to speak to and Dan was able to diagnose and plan a solution on the spot.
I’m confident he will resolve the problem which is such a relief.
Jenny gave me options and arranged an appointment straight away. Dan came out within a couple of days.
Very pleased
Daniel came and fixed an issue with our doors. He immediately identified the most likely fault, which other engineers had not managed to identify, and returned to fix it once the issue was confirmed. He was very friendly and professional and fixed the issue quickly.
Daniel came and fixed an issue with our doors. He immediately identified the most likely fault, which other engineers had not managed to identify, and returned to fix it once the issue was confirmed. He was very friendly and professional and fixed the issue quickly.
Great service. Were quick to come out to assess our leaking roof lights, despite being 8 years since they were installed. Implemented a quick temporary fix until they could come back to do a permanent fix once it had stopped raining. Went above and beyond at the appointment and always very friendly and courteous.
From start to finish my experience with 1st Folding Sliding Doors has been excellent. The initial meeting to discuss my requirements followed by the installation of large windows and a patio door. Ali was my contact throughout, keeping me up to date and answering questions along the way in a highly professional and friendly manner. Once installed I have had contact with Daniel and Jenny, due to some building issues and a small detail had to be changed. They have both been fantastic and resolved everything within a short timeframe. I am very pleased with the results and can highly recommend 1st Folding Sliding Doors. Thank you for making my journey with yourselves a pleasure.
As the handle of the sliding doors lock developed a fault the door would not lock. I contacted them at about 11.30 am and as this is a security issue it was ranked urgent. Aboout 3.45pm today Daniel popped over really nice guy and made the door secure , big relief
I bought large sliding doors from this company around 18 years ago. In all that time I've had no problems at all until recently when the lock mechanism failed. They were really helpful and once they had checked the parts were in stock came out on a Sunday to fix it.Great products and excellent customer service
Dan and Jenny are the epitome of great customer service. My door lock became stuck meaning I couldn't lock my bifolds and Jenny managed to get someone out the same day to get it into a locked closed position securing my house. Then a super fast turnaround for Dan to come and fit our new lock mechanism two days later. Dan was absolutely super and put my worries at ease immediately. Their after care service is just excellent - highly recommend!
We had a problem with the lock and handle of our bifolding doors that had to be refitted. Jenny from the service team was super helpful and arranged for it to be fixed as soon as possible . Daniel the engineer came to our house and fixed the issue really quickly, and was both really professional and kind. Great service and would recommend the firm!
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A FENSA registered bespoke glazing company in west London. We offer full personal service: folding doors, sliding doors & bi fold doors accross the UK
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