We purchased a frameless lantern and frameless box window from 1st Folding. I have included the not so good, and the good and the great below: The not so good:- The company does have staffing issues (like most industries at the moment) and communication (through the official channels) is a challenge.- The lead time was fairly sizeable from deposit to installation. A lot of it is out of the company's control such as getting materials into the country, etc but you can't help but think they may benefit themselves and their customers by putting a hold on taking orders until they can fulfil the backlog.The good and great:- The finished article is extremely impressive. We are super happy with the end result and everything has been finished to a really high standard. The product itself does represent value for money.- I want to make a special mention for Danny who ended up giving me his personal number to get round the communication difficulties I had been having. If it hadn't been for him, we would still be waiting for our glazing to be fitted and I am very grateful for his hard work and effort. I hope his department is recruiting to take some pressure off his back!- Ally the surveyor was also very knowledgeable and was a big help onsite making sure everything was in order for fitting.- Both fitters also did a great job, ensuring they turned up on time and worked hard to get everything fitted well within the allocated time. Again the finish was of high quality and we are really happyAll in all, very happy with the final result and the effort to keep moving things along was worth it in the end. Thanks again to Danny for getting things over the line!
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A FENSA registered bespoke glazing company in west London. We offer full personal service: folding doors, sliding doors & bi fold doors accross the UK
