Great customer service! Having had my bifold doors for 7 years. I suddenly couldn’t lock the back door leaving our house unsecured. This was very scary with young children in the house so I emailed the service team and in less than 12 hours a delightful engineer named Daniel was sent to inspect the problem and then returned to repair the lock very quickly a few hours later. He was very friendly and thorough. He even picked up on another problem I hadn’t realised and is coming back to sort this out soon. I am very grateful that I can now rest easy knowing the house is secure again.
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A FENSA registered bespoke glazing company in west London. We offer full personal service: folding doors, sliding doors & bi fold doors accross the UK
