Had a good experience with them earlier in the year when we had bi-folds and a back door installed (all Origin). We went with them for a new front door and window as well and that has been a nightmare. Site visit for front door took place in April 2021. Told there was a four week lead time on door. Door is a straightforward replacement of existing. Installation due to take place 22 July 2021 over three months later. Fitters turned up and door was ordered with hinges on the wrong side and side window glass was broken. They had to order a new door from the factory which had a four week lead time. Fitters turned up with new door 26 August 2021 and when the unwrapped door realised it had no glass in it and that the side window was clear rather than satin as ordered. They came back the next day unannounced and finally did the installation and did a really great job. I am still chasing the side window 18 October 2021 no sign of that and no communication. We have a spray painted temporary window with our nice new door.
Claim your business profile now and gain access to all features and respond to customer reviews.
A FENSA registered bespoke glazing company in west London. We offer full personal service: folding doors, sliding doors & bi fold doors accross the UK
