I don't really write any reviews inless I,m really with the service and the company deserve a good mention but this company as far as we are concerned is absolutely diabolical. It took them 4 visits to complete an order which was late starting and postponed 3 times. Each time the fitters came they didn't know the full order or had pieces missing. When they finally did complete the order one fitter told me there shoukd be magnets on the bi folding doors so after countless phone calls I wrote another poor review and received a response straight away. Also after 2 week one of the keys in the window lock had broken in the lock which meant we could close the window but not lock it. The installation manager called me and told me the magnets and the repair for the eindow lock would be sent in the post and that we would have it in 5 days, that was 5 weeks ago. He also had the cheek to say that when we receive the items would we change our review to state that the companyb ahs retified the problem and all was well. So I don'y know if the company overall is poor or the installation manager as I have had numberous telephone conversations with him in the past and nothing was done. I am at the end of my tether with this company whether it is me that has had one bad experience as other reviews seem to be fine but the service we have had was poor to say the least. It seems like they tell you what you want to hear then forget about it.
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Opening Offer
£225 off per window
£325 off per door
(includes composite)
