I sincerely hope anyone reading this review takes note of my experience and will heed my words to save themselves from dealing with the worst dealer I have ever experienced. Remember, there is a reason that their cars are cheap; they are going to sell you a car full of faults, offer you no sort of customer service, and try to swindle you with little hidden charges, false promises and lies of omission at every turn. Just avoid them, delete the AutoTrader advert, drive past the forecourt and save yourself the same stress I had to deal with.I received appalling customer service at every single stage with this place; I had to chase to collect the car once I'd paid the deposit, I had to chase them endlessly to fix a fault with the car, I had to submit my legal right to reject the car for a full refund because it stopped working altogether, I had to argue and threaten legal action because they tried to back out of the agreed refund, and I had to chase them multiple times to collect the faulty car from my driveway even after getting my refund. At no point throughout this ordeal did I get an ounce of sincerity, care or even an apology from anyone at 1 Stop. Their sales and aftercare is frankly disgusting.
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