I booked the PRINCE2 Practitioner Course (Edition 7), but I still haven’t received my exam voucher. I attempted to take the exam in October 2025 and have followed up several times since by email and through the complaint form.Initially, I was told the voucher would be issued, and my expiry date was extended, so I waited as advised. However, months have now passed with no further updates, and none of my recent messages have been acknowledged. My access to the learning platform is about to expire, and I have spent hundreds of pounds without being able to sit the exam.I would appreciate this being resolved urgently by issuing my exam voucher immediately or providing a full refund. The lack of communication and delay has been extremely frustrating and disappointing.
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