Terrible experience with 1xBet, they're holding my 20k CAD hostage. I’ve been dealing with their “security verification” since November 23, 2025, and it’s been nothing but a frustrating loop.
They’ve asked for everything—provincial ID, federal ID, even my birth certificate (which no other gambling platform has ever required). I’ve submitted selfies holding my ID, completed video calls, and fully cooperated with every request.
After the video call, they confirmed I am who I say I am… yet somehow I’m back at square one. They keep asking for the same documents I’ve already submitted and that were previously verified.
There’s no progress, no clear communication, and no resolution. It honestly feels like they’re stalling rather than trying to fix the issue.
Would not recommend using this platform at all.
Claim your business profile now and gain access to all features and respond to customer reviews.
1xBet is a reliable bookmaker that strives to create a long-term association with each customer. We guarantee a personal approach with your best interests in mind, easy payment methods and, what is most important, 100% payouts on all winning bets! May luck never leave you!