My gaming account 545739443 was blocked, stating that I have a gambling addiction. I have all the required documents to prove this allegation of yours wrong, but when I am uploading all the documents on your website and also on your security email id, it keeps asking me for the same documents again and again repeatedly. You asked for my passport I uploaded my notarized passport copy, you asked for mental health fitness and no gambling addiction certificate, I went to a registered mental health clinic got my tests done and got my certificates which I also got notarized from a legal authority. I dont know what else you need? it just seems that without any proper resolution you people are prolonging the process and stalling me. 1x is a big brand and such thing was not acceptable from it. On my previous review, you wrote a justification and gave me an email id to contact which is block@1xbet-teamcom, when I mailed them they redirected me to the security team and guess what, they again asked me for the same documents. This is pure harassment and you guys are stealing money from your customers broad daylight. Since, November 2025 my account is frozen, I have taken all the necessary steps to get it resolved but you are clearly stalling me and not being helpful at all
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