I have two payment queries that have gone unresolved for 8 days, despite their claims of a 24-hour resolution. The customer support team is ignoring my messages. How can a company treat its clients this way? I feel scammed, and they have blocked me from reaching customer support. This is the worst experience ever. Do not deposit any money; they will not return it. After 14 days, they suggest I escalate the issue differently. What poor management!
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