Review Time
PLEASE READ!!!!!
I had done a previous review on this Sportsbook and will keep on doing them until I get a fix. This is under the sportbook terms and conditions, in spanish version.
DEFINICIÓN DE CASINOS JUSTOS
Un casino justo es un casino en línea que::
paga todas las ganancias legítimas
no incluye cláusulas abusivas en sus términos y condiciones
no recurre a prácticas fraudulentas para engañar a los clientes;
impide el acceso desde países restringidos (no permite que clientes de determinados países creen una cuenta o jueguen) y solo otorga bonificaciones a aquellos clientes que puedan usarlas.
That is the definition of "Fair Sportsbooks" 1.st Point says, Pay all legitimate winnings. Well that is exactly what they don't do. I won't as bit with them fair and square. They put me through a KYC process over 1.5 weeks ago and keep on resseting the clock by just after 72 hours requesting a different document. They are scammers, if they don't do this with you is either you are a big time loser or you will be!!! Don't use this sportsbook.
I have sent, ID, Drivers licence, Passport, pictures of my face, utility bills. This is more than enough for a standard KYC.
If any of this changes which tomorrow will be 72H after last request I'll make an update. Until then if I save at least 1 of you im happy.
I deposited 5000 rupees on August 30, 2025, and they still haven't credited it. I've submitted all the required documents, but the service I received was extremely poor. The customer support team seems uninformed and keeps making false promises. They waste our time, so please avoid using this application. My withdrawal amount is also being held in my bank, which feels like a scam. Please don't trust this service; the support is very disappointing.
I deposited an amount of 5000 rupees on 30th August 2025, but it has still not been credited. I submitted all the required documents, yet I have not received any resolution. The customer support is very poor; the representatives seem uninformed and make false promises. They are wasting my time, and I strongly advise against using this application. My withdrawal amount will supposedly be credited after some days, but I fear it will be held in my bank account. This feels like a complete scam—please do not trust this service.
I want to warn everyone that 1xBet are scammers! About two months ago, I made my first deposit and placed a bet, which I won, totaling over $18,000. When I tried to withdraw my winnings, they requested verification documents, which I submitted. However, their response was extremely slow, taking over a week. When I called customer support, the representative was unhelpful and insisted I needed to add another email. After submitting my documents again, I received no response. They even accused me of forging documents. I am now unable to access my funds and urge everyone to stay away from this service.
It's been 14 days since I submitted my documents for account reopening, and I haven't received any response. I just want my initial deposit back, which I made on November 4, 2025, as it hasn't been credited to my gaming account. I don't want my account unlocked anymore; just return my deposit. My gaming ID is 181441977.
I'm giving this one star because while there's nothing wrong with 1xBet itself, the payment methods offered, like Stickpay, are problematic. I was scammed out of money. I attempted to withdraw $86 to my Stickpay wallet, but when I tried to withdraw it to my bank account, I faced numerous issues and excessive fees. My funds have yet to arrive.
I have two payment queries that have gone unresolved for 8 days, despite their claims of a 24-hour resolution. The customer support team is ignoring my messages. How can a company treat its clients this way? I feel scammed, and they have blocked me from reaching customer support. This is the worst experience ever. Do not deposit any money; they will not return it. After 14 days, they suggest I escalate the issue differently. What poor management!
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