I worked with a representative regarding my coffee machine order. Due to circumstances unrelated to the company, the coffee machine I ordered was unavailable within the usual timeframe. The representative went above and beyond to coordinate with the drop shipping company and provided me with regular updates on the situation. This was very reassuring and highly professional. I received a full refund promptly once it became clear that the machine might not be available for some time. Truly excellent service and a very positive experience with a commendable company. Thank you!
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