Horrible, horrible, horrible company to have a warranty with. Main objective of this company is to take your money and pay nothing out.I opened the case for an engine fault back in September and due to a business trip overseas I was delayed and take the vehicle to a mechanic for initial diagnosis so this company used this excuse of the delay to basically reject my engine problem claim And when I ask them can I raise a second case so that it can be dealt with they said no because your initial claim was to do with an engine fault you cannot raise a second claim to be processed in other words you've lost your chance for that particular fault Despite challenging the outcome they were determined to refuse the second claim citing all kind of clauses from the contract that I signed with them In a nutshell this company is more about using the contract to challenge you and not to pay you that is the sole purpose of this company Stay way away from them because once you start paying into the warranty monthly payments you cannot exit when things don't work out well with them and you'll end up paying for the rest of the year despite your unhappiness Find another company.UPDATE AFTER REPLY FROM COMPANYAs I stated you guys will find any excuse to get yourself out of a claim. When I did raise the question if I could raise another claim your reply was too late you can't claim again for the same problem This shows that the intention is not to pay out at any cost by finding a clause in your contract or by simply rejecting every alternative
Claim your business profile now and gain access to all features and respond to customer reviews.