Review Time
Be careful what you think this is and make sure it is exactly what you need. I have had an absolutely terrible experience of this warranty. Also once you have it you’re completely stuck with it. I got 6 months free warranty from the garage and then bought an extended warranty for an extra year. 12 months into my policy I realised it wasn’t exactly what it says on the tin and also not exactly what I was sold it as, plus there’s a lot it covers which could also be classed as wear and tear so a fine line. I tried to cancel 12 months into the 18 months policy meaning 6 months early but no refund pro rata would be granted due to “ As soon as that vehicle left the forecourt, we could have been liable to pay up to the purchase price of the vehicle.” but that would have been the case anyway due to the free 6 months warranty….
Just in case I cannot stress enough, to be able to claim you need to arrange the diagnostic test at cost to yourself should the warranty decide it is not covered or it can be wear and tear. A potential expense you are risking of having to pay yourself.
Once you’ve got the policy you are quite unlikely to be able to cancel midterm it seems.
Just make sure you know all the ins and outs, upfront costs and potential extra cost for diagnostic risk before you take it out. A truly regrettable decision on my part
Be careful what you think this is and make sure it is exactly what you need. I have had an absolutely terrible experience of this warranty. Also once you have it you’re completely stuck with it. I got 6 months free warranty from the garage and then bought an extended warranty for an extra year. 12 months into my policy I realised it wasn’t exactly what it says on the tin and also not exactly what I was sold it as, plus there’s a lot it covers which could also be classed as wear and tear so a fine line. I tried to cancel 12 months into the 18 months policy meaning 6 months early but no refund pro rata would be granted due to “ As soon as that vehicle left the forecourt, we could have been liable to pay up to the purchase price of the vehicle.” but that would have been the case anyway due to the free 6 months warranty…. Just in case I cannot stress enough, to be able to claim you need to arrange the diagnostic test at cost to yourself should the warranty decide it is not covered or it can be wear and tear. A potential expense you are risking of having to pay yourself. Once you’ve got the policy you are quite unlikely to be able to cancel midterm it seems. Just make sure you know all the ins and outs, upfront costs and potential extra cost for diagnostic risk before you take it out. A truly regrettable decision on my part
I have been dealing with these guys for some time now and running a Supercar business I needed a company I could trust and rely on and this company came to the party. Without doubt the best I have come across in the industry. Also if you are a dealer their system is so easy to use which is a must for for me.Keep up the good workTank you for your services.Martin SancezMS Supercars
After an initial email that was a slight complaint 20 20 pulled out all the stops to put things right for us. Ours was an unusual case and the lady in question was very understanding helpful and cared about our feelings and concerns.they came back to me when they promised. It was resolved quickly and efficiently. Well done to all at 20-20 for restoring faith in your company. A huge thank you to L.
My Experience with 2020 Warranty SupportOverview of My Warranty Claim 13/02/2026I am writing to express my profound disappointment with the service I received from 2020 Warranty Support. My warranty claim, which was submitted in response to a sudden turbocharger failure, was denied without any clear technical evidence to support the decision. Throughout the process, the company’s explanation for the cause of the failure changed multiple times, creating confusion and uncertainty. Rather than providing a transparent and evidence-based assessment, they appeared to rely on broad assumptions and the opinion of the repairer.When I requested supporting documentation and clarification regarding the distinctions in their policy, these requests were ignored. The final response from the company closed the discussion, indicating that my only remaining option was to pursue legal action. This rigid and dismissive approach has left me with the impression that customer concerns are not valued and that the claims process is lacking in both fairness and transparency.Invitation for FeedbackI would like to invite anyone who has interacted with 2020 Warranty Support—whether you are a customer, a motoring magazine, a claims company, a solicitor, money tips magazine or motor trader to contact me and share your experience. Your feedback is important and will help others to better understand how this company manages claims and customer service.
DO NOT TAKE ANYTHING OUT WITH THIS SCAM COMPANY!!Every single person who works for this company should be embarrassed of the choices they've made in life. Their Warranties literally are not worth the paper they are written on.Buy a car with a 3 month warranty that breaks down immediately. Log with them immediately but can't get a garage appointment over Christmas so by the time I get a quote they reject it because it's taken longer than 30 days (Not my fault and you'd think anyone with even half a brain would give some discretion). "No Problem i'm still well within my warranty period so just open a new claim"........"Ummmm Computer says NOOO"......"Escalate to management you say? We'll take 6 weeks to get back to you and still weasel our way out of paying anything because REASONS"Companies like this give the insurance/warranty industry a terrible name. Avoid them like the literal plague at all costs.
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