Absolute corrupt company my partner bought a 15 month warranty with 20-20 through GL COMERRCIALS LTD in Huntington..for his ford transit van. 13/09/24..valid till 13/12/25 The van suddenly had sudden catastrophic failure . 24/08/25 .. it went to a vat registered random garage in Birmingham they instructed us to do as they only accepted that kind of garage..an independent mechanic filmed opening the vehicle saying “ catastrophic damage ..sudden failure.. collapsed bearings.. he said “that’s not wear and tear” all on video!!20-20 then dont agree .. saying the need their own engineer to look at video ..NOT THE ACTUAL VAN!!! Their engineer watching a video said no and 20-20 won’t pay out !! How??? They are very dismissive on the phone yet all the evidence shows we are in our rights to claim the £2k bill it’s cost .. in bold letters on the WARRENTY which isn’t worth the paper it’s written on .the issues are covered ! Corrupt cowboy company that are very cocky on the phone absolute corruption that needs investigating by trading standards.. action fraud.. motor ombudsman.. they are misleading selling a WARRENTY that they don’t honour .. it’s a scam and it’s criminal! Both companies must be in cahoots together as both names on glossy WARRENTY book!!!
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