Terrible business to deal with!!!! Was given this guarantee from the garage where I had bought my wife’s vehicle from and needed to make a claim because of an issue which happened a few weeks after purchased the car. A coil spring snapped suddenly when my wife was driving down the motorway so I Checked the leaflet we were given which had coil spring as covered but after following there procedures the claim was rejected due to wear and tear??? Why am I not surprised that this would happen. I asked the man on the phone how they had got to this decision, they told me it rusted but the pictures I sent over in the email did not show any rust or problem with the metal. I asked for another reason why a coil spring would fail and they could not give me a straight answer. Why else would a coil spring fail 2020 Warranty????Nothing but a scam and a waste of time. Will never recommend this terrible company.
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