I’m genuinely trying to understand what this company offers resellers that cannot be done independently. Based on my experience, the process has been unnecessarily complicated and has not resulted in a working product.Over the course of three weeks, the requirements kept changing. What initially seemed straightforward turned into additional steps like selecting packages and configuring technical components that were not clearly explained. Despite following instructions, we still do not have a remotely functional product.I specifically asked support to stop sending tutorials and instead provide direct assistance toward getting a working setup. However, I continued receiving links to more tutorials, which did not resolve the issue.The live chat support was also frustrating. When I repeatedly asked how to delete and close the account, I was told they could not assist directly. When I asked why the process was so unclear, the chat ended without resolution. It appears that closing the account requires submitting a separate support ticket, which feels unnecessarily complicated.Overall, this has been a disappointing and time-consuming experience. I was hoping for a straightforward setup and clear support, but unfortunately, that was not my experience.
Claim your business profile now and gain access to all features and respond to customer reviews.
20i is changing web hosting.
By combining cutting-edge technologies with the expertise of our team, we're able to create a unique hosting platform. Other companies rely on off-the-shelf products: we create our own. That means we can offer fast, efficient support and optimise our software and hardware to our customers' needs. Plus we also don't have to charge you licensing fees! Try us for a month: you'll never go back to a traditional web hosting provider.See more
