247rapidresponse.co.uk

3.7
3.7 Based on 30 reviews

We're your go-to emergency home maintenance experts, ready to tackle any household crisis with speed and precision. With our skilled professionals and lightning-fast response times, we're here to save the day when you need it most! From plumbing catastro...

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Harriet Rogers
5 star professional service

We would like to leave a positive review about 247 Rapid Response in regards to the way they dealt with an issue we raised with them following a misunderstanding and miscommunication between ourselves and 247 Rapid Response.This concern was raised by ourselves as we felt we had been wrongly charged. 247 Rapid Response replied in a timely manner, acknowledging the discrepancies between both parties sequence of events, but were willing to honour out request.They were apologetic and acknowledged our concerns without being dismissive, even though it went against their policy.It is clear that they value customer feedback and actually do want to provide good customer service, as well as maintain their high standards.Having had bad experiences with other companies, it is refreshing to come across a company that values customer service and wishes to offer a certain standard of service that makes customers feel valued.They were incredibly professional and even though we did not need to use their service in the end, I would still consider using them in the future based on this positive experience. I would also recommend their service and products to other members of the public.If you are looking for a local, professional and courteous plumbing service, then 247 Rapid Response is a great company to use and will ensure you receive high quality customer service no matter what the issue may be.It is also clear that they are constantly striving to improve their service; therefore they place great value of customer feedback. I would not hesitate to contact them in the future.

5
Date of experience: Jun 06, 2023

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Business Details

  • We're your go-to emergency home maintenance experts, ready to tackle any household crisis with speed and precision. With our skilled professionals and lightning-fast response times, we're here to save the day when you need it most!

    From plumbing catastrophes to electrical emergencies, our team is equipped with the know-how and tools to resolve any urgent issue efficiently. We pride ourselves on exceeding expectations, and your satisfaction is our top priority.

    Join our Trustpilot community today and share your experiences! Your valuable feedback helps us continuously improve and provide the most exceptional service to our customers. Get ready to experience the excitement and reliability of our emergency home maintenance services. We're your trusted partner in keeping your home safe and problem-free!See more

  • email info@247rapidresponse.co.uk
  • call 02080505306
  • language https://247rapidresponse.co.uk

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