Booked a private luxury minivan from LAX to my home. Reservation # 86725 for 6/12/25 @ 8:15PM. The process to book was easy and received email confirmation right away. Even received text messages confirming the reservation. They said the driver would be assigned and they would reach out to me at least an hour before my scheduled pick up time.This is where things went south. Never received a text or email with driver information. Reached out to the company using both text and email at 7:45 and only received a generic response back stating they will evaluate the email within 24 hours. Tried to reach out to them a couple more times and waited curbside for a vehicle to come. "NO SHOW" Don't use this company, I should have seen the red flags when is only done online and they do not answer their 888-700-1222 phone line. No matter what you select, they ask you to email them.... Ended up booking an Uber and they showed up within 5 minutes of booking. Lesson learned
Claim your business profile now and gain access to all features and respond to customer reviews.
