I signed up for a one-year membership at a local gym, but after getting sick shortly after starting, I decided to stop going. During my time there, I never saw anyone cleaning the equipment, which made me uneasy about hygiene. Recently, I found that my account was charged for the next year without proper notification. When I inquired, the staff gave me a rehearsed explanation and dismissed my concerns. The lack of proper customer service has left me disappointed, and I will be sharing my experience with others.
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Gyms and health club centers, locations worldwide, personal training, exercise classes