In December 2024, I rented a car and faced major issues. We arrived late, and after driving just 10 meters, the car was bumping. There seemed to be a problem with the rear wheel, but it was late and snowy, making it difficult to identify. The next morning, I discovered the rear left tire was heavily worn and not round. Naturally, I didn’t want to drive with my kids in that condition, so I notified the company and asked if I could take it to a shop for a tire change. They approved this and arranged the repair. However, weeks later, they sent me a bill for the repair. I couldn’t believe it. I took the car for repair on my vacation time, and now they were trying to charge me! I asked them multiple times to contact the previous renter, but nothing happened. They are now threatening court and debt collectors. My advice: avoid this company entirely. I've never been more disappointed in any service.
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