On December 4, 2025, I attended the final day of a sample sale. I intended to buy two winter coats, as I have for the past seven years. I registered ahead of time and traveled from Brooklyn to the venue in freezing weather. However, upon arrival, I was informed by the staff that "Apple Pay and cash were NOT acceptable payment methods." This crucial detail was never announced, nor was it mentioned in any of the numerous emails sent. I tried to speak with a manager for clarification, but he appeared annoyed and unhelpful. Despite my attempts to explain my situation, he was dismissive and did not offer any exceptions to their new policy. I will no longer attend any future sales!
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