Purchased items from an online sale during COVID. A month and a few follow ups later, they finally sent the merchandise. The package had only HALF of the items, but a packing slip for all. They refused to refund the money for the items I did not receive, and never sent the rest of the items. My emails and messages went completely unanswered. Look at the comments on Instagram before shopping - there are many accounts detailing their encounters with the same issue.
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