Oh my goodness! I really felt the need to write this review. I typically don't. I echo everything everyone is saying about the trial access subscription. I am currently disputing the charges for a monthly subscription. It took nearly 3 weeks to receive the product (it comes from China). How can I have a free trial and haven't received the product yet. At any rate, I never even logged into or used the trial. Then, this morning I get an alert that I have a charge on my credit card for a 30-month subscription. When purchasing, there is no mention of a recurring charge. I emailed them and received the following response: "Regarding the subscription charge: upon purchase, you started with a trial for the 28-Day Challenge, which included full access to the community, on-demand workouts, and all of our challenges. After the trial ended, it automatically transitioned into a Once the membership charge has processed, we’re unfortunately unable to fully reverse the subscription payment through our system due to the way recurring memberships are handled. This ensures uninterrupted access to your workouts, coaching support, and community features.However, I absolutely don’t want to leave you feeling disappointed or unheard. While we’re unable to issue a full refund, I’d be more than happy to offer an alternative solution to make this right, such as: 1. Extending your membership access at no additional cost, so you receive extra time without paying again or 2. Offering a discounted monthly rate moving forward membership so you could continue without interruption."Seriously!! I don't want it and they are trying to keep me locked in. As one of the other reviews indicated, you don't even get a notification that makes you aware ahead of time.I paid through PayPal. I canceled it through there. I may not get a refund but I won't get any more charges from them. Beware People!
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