28pilates.com

3.5
3.5 Based on 160 reviews

...

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Lee Lambourne
Awful company to deal with

What an awful company to deal with. Ordered as a christmas gift for someone. It arrived 2 weeks late with no apology when I chased the order. 2 weeks later another charge appeared on my credit card. When I finally had a reply they had kept my payment details and with consent signed me up to a monthly subscription. After several emails back and forth with someone called Lily regarding a refund I was told they couldn't do anything now it had gone through, and sent a link to cancel my subscription (which I hadn't taken out, because I didn't agree nor agreed for them to keep my card details) yo find that the page doesn't work so now I am left with no option but to take this to my card company to deal with...... Please stay away from this company.

1
Date of experience: Jan 16, 2026

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