28pilates.com

3.5
3.5 Based on 160 reviews

...

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suzanne elgie
Dangerous Clips on the board broke after one use.

The spring clips on the board broke after one use and are not fit for purpose, they are actually very dangerous as attached to a stretchy bungie type rope. They broke during use, under tension, resulting in one of them snapping back and hitting me in the face, narrowly missing my eye. Disappointing Customer Services who not offered a satisfactory solution. Offering me an amount that doesn't even cover the cost of me replacing the clips myself. No offer of clips being replaced by the company.Board was shipped from China, nowhere does it state this on the website - I am in the UK and was expecting it to ship from within the UK.Overall very disappointed and wish I had bought the same board from Amazon, as there appears to no difference to a far cheaper one.

1
Date of experience: Sep 29, 2025

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