I wish I had read reviews before purchasing. The quality of the reformer was not worth the price. Definitely made in china and not sturdy at all. I returned my reformer within days of receiving it. My return was received by them on 8/11. As of 8/27, I’ve yet to receive my refund. I’ve sent multiple emails with the same response of “I’ve personally escalated your refund request to our higher management team to ensure it’s handled with the highest priority. They’re currently reviewing everything, and you can expect a reply from them within 1–5 business days.”. Almost 2 weeks later, I get the same generic response. This company and website is a complete sham. Do not purchase from here unless you wanna loose out on $150.
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