28pilates.com

3.5
3.5 Based on 160 reviews

...

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Mindi Patterson
The board is low quality for the price

The board is low quality for the price. I emailed customer service notifying of broken parts a few days after I received the board. They asked me to send pictures/video of issues and then did not respond after I sent them. When another piece of the board broke, I emailed them again. This time customer service responded saying it was outside the 30 day window and that I could buy and extended warranty for 49.99. ***I have only had this board for 2 months. I did give 1 star because I really liked the app with workouts and the community. I was able to work around not being able to split the sliders and did get some use out of the board. It was nice while it lasted but VERY LOW QUALITY for the money.

1
Date of experience: Jun 29, 2025

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