The customer service is unprofessional. I've been a customer for six years and have faced issues multiple times with my Internet app. Each time I try to resolve it, I am met with frustration. Recently, my SIM card was restricted while I was shopping, and when I called for help, the representative was rude and unhelpful. I ended up needing to ask others for assistance just to pay for my groceries. I'm considering switching providers now.
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Fighting for Fair since 2009.