I wish I had come on here and read the reviews before ever signing up with them. I gave 2degrees 3 weeks notice that I was moving property and it's been 5 days since I've moved and I still don't have internet connection. Every time I phone them I get told that a ticket has been raised and "should be today". But it's been 5 days. They had no issue disconnecting my internet at the previous property, but seemed to have missed the step of switching it back on. Then when I ask about cancelling the contract, I get told I'm under contract, yet they are not upholding their side of the contract. Honestly go with anyone else. While the customer service team are friendly, they don't actually offer any solutions. Just "the ticket has been escalated, it should be in the next 24 hours".
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Fighting for Fair since 2009.