2degreesmobile.co.nz

1.3
1.3 Based on 160 reviews

Fighting for Fair since 2009....

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Brian Morgan
Error messages and data issues

Keep getting erroneous automated sms texts from them saying I lack credit for auto-renewal, then I top up and get confirmation that auto-renewal has been successful, then hours later I get more messages that I lack credit for the pack that's literally just been autorenewed hours earlier.Also, data randomly becomes unavailable and has 'run out' despite the app showing my ph still has plenty of data, and it starts charging me for every data transmission meaning the cash I've topped up with gets used up first, and it only resets and realizes there's sufficient data available after I connect via wifi.Finally, when I do actually need a data top up, I cannot use the app to top up and have to find and use local wifi, or buy a timed data connection in order to connect to top up, I don't remember having issues this bad with vodafone/one , their geographical coverage was insufficient at the time and i was regularly working in a 'dead zone' but 2degrees did have coverage, but im working in a different location now with excellent coverage by all providers, so I think maybe it's time to replace 2degrees and try spark, one or whatever the other competition is called.

1
Date of experience: Jun 08, 2025

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